Combining genuine friendliness with know-it-all attitude may elicit more info
(Newser) -
If you need to extract useful information from someone, the best approach may be kindness, according to new research out of Sweden. Specifically, researchers compared a common, "direct" interrogation—where the questions are direct and specific—to the Scharff Technique, named after the highly successful German interrogator Hanns Scharff....